Return & Refund Policy

Last updated: August 1, 2026

Thank you for shopping with DGTLKIT.

Because all of our products are delivered digitally, we are unable to accept returns once a purchase has been completed and the product has been delivered.

Digital Products

All products sold on DGTLKIT are digital downloads. No physical items are shipped.

Once payment has been successfully processed, customers receive immediate access to their purchased digital products. Due to the nature of digital content, purchases are generally non-refundable.

Refund Eligibility

Refunds may be considered only in the following circumstances:

• You were charged more than once for the same order.

• You did not receive access to your purchased product and our support team is unable to resolve the issue within a reasonable time.

• The downloaded file is permanently corrupted or technically defective, and we are unable to provide a working replacement.

• A refund is required under applicable consumer protection laws.

Refund requests based on personal preference, accidental purchases, lack of software compatibility not stated on the product page, or failure to read the product description are generally not eligible.

Requesting a Refund

If you believe you qualify for a refund, please contact our support team within 14 days of your purchase.

Please include:

• Your order number

• The email address used for the purchase

• A detailed description of the issue

• Screenshots or other relevant information, if applicable

We will review your request and respond as quickly as possible.

Product Access

Customers are responsible for downloading and safely storing their purchased files. If you experience download issues, please contact us and we will help restore access whenever possible.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us at:

Email: support@dgtlkit.store